General terms and conditions for B2B customers

1. General

All services provided by the online shop for the customer are exclusively based on the following general terms and conditions. Deviating regulations only apply if they have been agreed in writing between the online shop and the customer.

2. Conclusion of contract
Only persons who have reached the age of 18 and whose legal capacity is not restricted at the time the contract is concluded are entitled to conclude a contract with the online shop.
a) The offers of the online shop on the Internet are a non-binding invitation to the customer to order goods in the online shop.
b) The customer submits a binding offer to conclude a purchase contract when ordering goods on the Internet.
c) The online shop is entitled to accept this offer within 5 calendar days by sending an order confirmation. The order confirmation is sent by email. After the 5-day period has expired without a reply, the offer is deemed to have been rejected.
d) The goods ordered by the customer are produced especially for him. An exchange or return is therefore excluded.


3. Delivery times
All items will be delivered immediately, provided they are available from stock and only while stocks last.
Delivery only in Germany. Depending on the item, the delivery time is usually 4 - 7 working days, a maximum of 10 working days and begins with the dispatch of the order confirmation. The indication of the delivery time is non-binding, unless there is a different written agreement.
If an article is not available at short notice, we will inform you by e-mail about the expected delivery time, provided we have an address from you.
In the event of delays in delivery, e.g. B. due to force majeure, traffic disruptions and orders from higher authorities as well as other events for which the online shop is not responsible, no claims for damages can be made against the online shop.

4. Packaging and shipping costs
For delivery within Germany and packaging costs, the online shop charges a proportionate flat rate of EUR 0. Deliveries within Germany are free of charge.



5. Prices and Payment
5.1 All prices given in the online shop are gross prices due to the system. The statutory VAT of currently 19% is shown on the invoice.
5.2 The final prices do not include the costs for packaging and shipping.
5.3 Due to the constant updating of the internet pages of the online shop, information provided at an earlier point in time regarding the price and quality of the goods is no longer valid.
5.4 The price shown at the time the customer submits the offer is decisive for invoicing.
5.5 The goods are paid for using one of the payment options offered in the online shop www.ausdematelier.com. Exceptions are only valid if they have been agreed in writing between the online shop and the customer.
5.6 The customer is obliged to pay the invoice amount using one of the payment options offered. If invoicing has been agreed in writing between the online shop and the customer, this must be paid within 14 days of receipt of the goods.
5.7 If the customer has not met his payment obligation after the period specified in paragraph 6 has expired, the online shop reserves the right to charge the customer for any additional reminder and processing fees incurred as a result.
5.8 If the customer defaults on payment, the online shop is entitled to claim interest on arrears at the statutory rate. The right of the online shop to assert any further claims for damages remains unaffected.

6. Retention of Title
The ordered goods remain the property of the online shop until full payment has been made (retention of title according to §§ 158, 449 BGB). Before the transfer of ownership, the goods may not be disposed of or pledged, assigned as security, processed or redesigned without the express consent of the online shop.

7. Warranty
7.1 The customer's claims against the online shop based on a defect in the goods are based on the statutory provisions.
7.2 The customer undertakes to examine the goods upon receipt for any defects and to inform the online shop immediately if such defects are found. Should the customer find out at a later point in time that the goods are defective, he is obliged to inform the online shop immediately after discovering the same. If the customer fails to report a defect, the goods are deemed to have been approved.
7.3 Damage caused by the customer through improper or non-contractual handling does not count as a defect in the goods. The information provided by the manufacturer of the goods is decisive for the inappropriateness and non-conformity.
​
8. Liability
8.1 The online shop is liable in cases of intent or gross negligence according to the statutory provisions. Liability for guarantees is independent of fault. The online shop is only liable for slight negligence in accordance with the provisions of the Product Liability Act, for injury to life, limb or health or for breach of essential contractual obligations. However, the claim for damages for the slightly negligent breach of essential contractual obligations is limited to the foreseeable damage that is typical for the contract, insofar as there is no liability for injury to life, limb or health. The online shop is liable to the same extent for the fault of vicarious agents and representatives.
8.2 The regulation of the above paragraph (8.1) extends to compensation for damages in addition to the service, compensation for damages instead of the service and the claim for compensation for wasted expenses, regardless of the legal reason, including liability for defects, delay or impossibility.
9. Privacy
Our privacy policy is available at (link).
NOTE: The data protection declaration must be included separately in the sales process.

10. Copyright
The content and works on these pages created by the site operators are subject to German copyright law. The duplication, editing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are observed. In particular contents of third parties are marked as such. Should you nevertheless become aware of a copyright infringement, we ask that you inform us accordingly. As soon as we become aware of legal violations, we will remove such content immediately.

11. Content and links on our sites
11.1 The content of our website was created with the utmost care. However, we cannot guarantee that the content is correct, complete or up-to-date. As a service provider, we are responsible for our own content on these pages according to Section 7, Paragraph 1 of the German Telemedia Act (TMG). According to §§ 8 to 10 TMG, however, we as a service provider are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. However, liability in this regard is only possible from the point in time at which knowledge of a specific infringement of the law is known. As soon as we become aware of any violations of the law, we will remove this content immediately.
Our offer contains links to external third-party websites, the content of which we have no influence on.
We can therefore assume no liability for this third-party content. The respective provider or operator of the pages is always responsible for the content of the linked pages.
The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, a permanent control of the content of the linked pages is not reasonable without concrete evidence of an infringement. As soon as we become aware of legal violations, we will remove such links immediately.

12. Jurisdiction
12.1 Unless otherwise provided by law, the place of jurisdiction is the place of business of the online shop.
12.2 German law shall apply to all disputes that may arise from this legal relationship. The application of UN sales law is excluded.

13. Validity of the GTC
By confirming in the registration form for the B2B registration, with an order of the B2B products at B2B conditions, the general terms and conditions of the online shop are accepted.